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A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

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Colleges

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Lansing Community College
Lansing, MI
Lansing Community College

Lansing Community College is a public, 2-year institution located in the state of Michigan. The campus features a number of state-of-the-art facilities, including two fitness centers, a library with rentable technology, and two gaming stations. Along...

“…

Lansing Community College is helpful in admissions. It has small class sizes. LCC also has great professors.

” – Lily from Owosso, MI
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acceptance rate
Public
type of institution
2 Year
level of institution
Small city
campus setting
$4,828
average net price
10,306
number of students
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Spokane Community College
Spokane, WA
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Spokane Community College is a public, 2-year institution established in Washington, with facilities throughout Spokane, Republic, Newport, Ione, Colville, and Inchelium. SCC offers over 100 areas of study in a variety of fields including Healthcare...

“…

A majority of the professors are great and really enjoy what they do, but there's always those that seem like they love making your life hell.

” – Jennifer from Spokane, WA
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acceptance rate
Public
type of institution
4 Year
level of institution
Small city
campus setting
$5,855
average net price
7,081
number of students
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Northwest Vista College
San Antonio, TX
Northwest Vista College

Northwest Vista College is a 2-year community college that confers associate degrees and technical certifications. The school is part of the Alamo Colleges District and offers several Academic Workforce Programs through the Healthy & Biosciences...

“…

Northwest Vista College staff have definitely been a great help as far as degree planning and customer service. The campus itself is beautiful for a community college setting. The overall diversity of ethnicities and comfortable feel of the college...

” – Crystal from Natalia, TX
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acceptance rate
Public
type of institution
2 Year
level of institution
Major city
campus setting
$5,413
average net price
18,542
number of students
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Rio Salado College
Tempe, AZ
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Rio Salado College is a public, 2-year institution established in Tempe, Arizona, with satellite education centers throughout the region. Rio Salado primarily serves students through online programs, though it offers in-person and hybrid options as...

“…

I love Rio I get to complete college on my time. I am a mother, a full time employee, and a full time student and even have time for a social life. Rio makes all this possible with their flexibility of online classes.

” – Denise from Mesa, AZ
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acceptance rate
Public
type of institution
2 Year
level of institution
Small city
campus setting
$9,320
average net price
17,362
number of students
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Central Wyoming College
Riverton, WY
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Central Wyoming College is a 2-year community college with a main campus and three distance learning sites. Among CWC’s 36 academic degree and certificate programs, the Expedition Science department utilizes the college’s location by organizing field...

“…

This past year I was very impressed with the professors and how they were teaching their classes. They each had their own way of explaining and doing different things, but each got their point across very effectively. This small class atmosphere and...

” – Challis from Kinnear, WY
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acceptance rate
Public
type of institution
4 Year
level of institution
Suburb or town
campus setting
$6,982
average net price
1,755
number of students

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